Online and Distance Degrees > Degree Programs > Graduate Certificate Conflict Resolution

Graduate Certificate in
Conflict Resolution

Online

Program Overview

Set yourself apart from your peers with this 15-hour online graduate certificate program in Conflict Resolution. This program will help you develop skills to eliminate common sources of conflict and teach you to create a more peaceful workplace environment.

Program Format
Online
Credit Hours
15
Tuition Per Hour
$440

Resolve Conflict in the Workplace

Enhance your emotional intelligence and learn to communicate with a range of individuals and groups with a graduate certificate in Conflict Resolution. The courses in this program will actively engage you in exploring issues of perception, culture and values to enhance your communication skills for any workplace.

Courses for this program are offered completely online to accommodate working adults, and they are taught by the same faculty who teach on campus at UA. The credit hours can also be transferred to the online master’s degree in Human Environmental Sciences.

Application DeadlineApplications accepted year round
Other Program SpecificsMay apply all 15 credit hours of coursework towards the Master of Science in HES (General Studies)

Curriculum

Students must earn 15 credit hours of coursework to receive the graduate certificate. Please note that courses are subject to change.

Required Courses

CSM 525: Conflict Resolution for the Workplace
CSM 527: Emotional Intelligence: The Personal Qualities of the Negotiator
CSM 528: Processes of Negotiation
CSM 586: Principled Negotiation

Choose One

CSM 507: Consumer Quality Management Facilitation Skills
CSM 511: Building Employee Engagement
CSM 515: Customer Service Management
CSM 530: Family and Consumer Law for Non-Lawyers
CSM 537: Developing the Leader Within
CSM 559: Techniques of Counseling in Consumer Sciences

Coursework for the graduate certificate may be applied toward the MS in Human Environmental Sciences graduate degree.

Admission

To be considered for admission to the graduate certificate program, applicants will apply to “Certificates – Graduate Non-Degree Certificates – Distance Learning.” Students admitted to the nondegree Conflict Resolution certificate graduate program may enroll in up to 15 credit hours and all of these credits may be used toward the master’s in HES in General Studies degree. Students apply to the master’s in HES degree program separately.

Admission to this graduate certificate requires the following:

Statement of purpose – must include the program name and professional goals as they relate to this program
Current resume
Three letters of recommendation
Transcripts
Either a 3.0 GPA overall or a 3.0 GPA for the last 60 hours of an undergraduate degree
300 or higher on the verbal plus quantitative sections on the GRE (only if GPA requirements are not met)

Find more information and learn about restrictions related to this certificate program that may exist regarding licensure in the state in which you reside.